Privacy Policy

1. Introduction

KN Global Innovations Pvt Ltd ("KN Global Innovations", "we", "our", or "us") operates the KN Welding Simulator platform.

The KN Welding Simulator is an interactive training platform designed to provide virtual welding training and performance evaluation.

This Privacy Policy explains what information we collect, how we use it, how it is stored, and the choices available to users.

2. Information We Collect

2.1 Account Information

When an account is created, we may collect:

• Full name
• Employee ID
• Email address
• Account role
• Account status
• Password credentials in securely hashed form

2.2 Training Information

When you use the welding simulator, we may collect information related to your training session, including:

• Welding session information
• Training completion status
• Welding score
• Welding angle score
• Travel speed score
• Arc distance score
• Welding duration
• Welding distance
• Overheating events
• Incorrect welding area events
• Hole detection events
• Training session timestamps

2.3 Technical Information

Depending on how the platform is configured and accessed, technical information may include:

• Device information
• Operating system information
• Application or browser information
• IP address
• Server request information
• Error and diagnostic information

3. How We Use Information

We may use collected information for the following purposes:

• Creating and managing user accounts.
• Authenticating users.
• Providing access to the welding simulator.
• Recording and displaying training results.
• Calculating welding performance scores.
• Maintaining training history.
• Providing password recovery functionality.
• Maintaining and improving platform functionality.
• Detecting technical problems and security issues.
• Protecting the platform from unauthorized access or misuse.

4. Passwords and Authentication

Passwords are not intended to be stored in plain text. Password credentials are stored using password hashing mechanisms.

When a user requests a password reset, the system may generate a temporary, randomly generated reset token.

Password reset tokens are designed to expire after a limited period and are intended to be usable only once.

5. How We Share Information

We do not sell personal information to third parties.

Information may be processed by service providers that support the operation of the platform, such as hosting, infrastructure, email, or technical service providers, where necessary to provide the service.

We may also disclose information where required by applicable law, legal process, or a valid request from an authorized governmental authority.

6. Training Data

Training records may be associated with the user's account so that authorized users can review training progress and performance history.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

These measures may include:

• Password hashing
• Secure database queries
• Access controls
• Secure password reset tokens
• HTTPS-encrypted communication where supported
• Server and application security controls

No method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain account and training information for as long as reasonably necessary to provide the platform, maintain training records, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Password reset tokens are temporary and are intended to expire after their configured expiration period or become invalid after use.

9. Cookies and Local Storage

The web components of the platform may use browser storage technologies, including local storage, to maintain application state such as login information or user preferences.

The specific use of cookies or local storage may depend on the version and configuration of the platform.

10. Children's Privacy

The KN Welding Simulator is designed as a professional and educational training platform.

The platform is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that the information can be reviewed and, where appropriate, deleted.

11. User Rights and Choices

Depending on applicable law, users may have rights concerning their personal information, which may include requesting access to, correction of, or deletion of personal information.

Requests can be submitted using the contact information below.

12. Account Deletion

If you would like to request deletion of your account or associated personal information, contact us using the information provided below.

Some information may need to be retained where required by law, legitimate operational requirements, security purposes, or dispute resolution.

13. Third-Party Services

The platform may use third-party infrastructure or service providers to support hosting, email delivery, analytics, authentication, or other technical functionality.

Third-party services may process information according to their own privacy policies and applicable contractual arrangements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the platform, technology, applicable requirements, or our practices.

When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or your account, please contact: